SMB Plus Subscription ($105/user)
Bring your Information Technology security and investment to the next level
Advanced Endpoint Protection
Each computer is protected by a ZERO TRUST ARCHITECTURE
- Protect endpoints against 100% of unknown threats without impacting user productivity
- Monitor important operating system activities to watch for intrusions
- Automatically detect, cleanse and quarantine suspicious files
Dedicated Technician
A senior technician will be assigned to you and will provide personalized support in the event of a security incident. Support provided via email, TXT, or phone call. Onsite support is provided
- Direct access to support technicians
- No call center wait times
- No waiting for your ticket to escalated to level 2 technicians
- Personalized support provided by a friendly and familiar person
Cloud Services Configuration
Make sure your cloud services are configured correctly and not vulnerable to security holes
- Help manage Identity Protection
- Choose and configure the correct licenses for cloud services
- Provision, manage and deprovision user accounts securely
Managed Detection and Response
A dedicated team from Xcitium’s Security Operations Center (SOC) is assigned to monitor your computer and server infrastructure 24x7x365
- The SOC continuosly monitors your servers and worksations for threats
- The SOC provides remediation and incident response services
Security Awareness Training
Most security incidents start with a phishing email. Make sure your staff are adequately trained to spot malicious emails and websites
- Baseline testing to assess the Phish-prone percentage of your users through a free simulated phishing attack.
- The world's largest library of security awareness training content; including interactive modules, videos, games, posters and newsletters. Automated training campaigns with scheduled reminder emails.
- Best-in-class, fully automated simulated phishing attacks, thousands of templates with unlimited usage, and community phishing templates.
- Enterprise-strength reporting, showing stats and graphs for both training and phishing, ready for management. Show the great ROI!
Network and Server Management
Our Microsoft Certified Professionals plan, configure, and manage your server infrastructure, including the following systems:
- Microsoft Active Directory & Services
- DNS & DHCP
- File Servers
- Database Servers
- Print Servers
- Remote Desktop Servers
- and more...
Additional features included only in the SMB Plus Plan...
Strategic I.T. Planning
Unlock the potential of your technology investments to solve business problems.
- Regularly meetings to discuss, plan and evaluate your Information Technology needs and goals
- Experienced advice on how to leverage Information Technology for strategic business goals
- Develop an Information Technology roadmap outlining future technology investments and projects
Guaranteed Service Level Agreement
We will guarantee a timely response to your support request. If we fail to meet our Service Level Agreement objectives we will provide a pro-rated discount for the following monthly. This ensures that we will strive to meet our SLA commitments.
Cloud Services Backup and Security
Protect your Microsoft 365 cloud resources through services from Mennotech partner Hornet Security. Protections include Microsoft 365 backup for OneDrive, Outlook, SharePoint and Teams. Hornet Security also provides advanced email protections and services.
